Detailed Information




Job Summary

The Hospice and Palliative Care Director assumes overall responsibility for directing all aspects of the Hospice and Palliative Program, maintaining the integrity of the Hospice philosophy of care, and conducting training and education for Hospice and Home Care personnel as well as Hospice volunteers. Establishes, implements, and evaluates goals and objectives for hospice services which contribute to the success of the program. This senior leadership position requires a sophisticated business and management style coupled with a deep and personal commitment to the hospice concept. The Hospice and Palliative Care Director reports directly to the Chief Executive Officer.



  • Directs all care, services, and personnel of the Hospice & Palliative Care program.


  • Working with the Chief Compliance Officer develops and implements policies and procedures necessary to meet hospice standards of care. Implements and monitors compliance with agency policies related to clinical services.


  • Continually evaluates the Hospice & Palliative Care program, recommends areas for growth and improvement, and makes proposals for changes.


  • Conducts education programs to familiarize staff, volunteers, and community agencies with the Hospice & Palliative Care program.


  • Evaluates and documents in written performance evaluations of all direct report staff; identifies need for staff education in conjunction with the Education Coordinator and assists in development of in-service programs.


  • Responsible for all aspects of fiscal management for the Hospice Program working with the CEO, CFO, Billing Manager and Staff Accountant.


  • Serves as the agency’s hospice representative on committees, boards and councils of other community health, state, and national agencies as feasible and appropriate.



  • Responsible for meeting required Medicare Conditions of Participation regarding Hospice including quality standards and measurements.


  • Oversees staff accountability for meeting criteria relevant to family and caregiver satisfaction as reflected in CAHPS survey.


  • Supervise the maintenance of medical records assuring accuracy, completeness and compliance with licensing regulations, certification standards, legal and ethical issues.


  • Develops, implements, and evaluates the orientation program for new hospice personnel. Responsible for orientation of new hospice personnel, directly or delegated.


  • Creates a culture that is committed to employee engagement and the satisfaction of all stakeholders.


  • Chairs the interdisciplinary team meetings and provides direction and oversight on development, review, and revision of plans of care. Facilitates appropriate information exchange.


  • Promotes hospice referrals in the healthcare community. Drives growth of the program.


  • Conduct appropriate supervisory visits which allow for clinical observation of performance of assigned team members.


  • Provide leadership and counsel to nursing personnel to measurably enhance staff development.


  • Participate in staff selection and orientation of new personnel as appropriate to team responsibilities.


Education & Experience


  • Currently licensed as a professional nurse in the states of Rhode Island and Massachusetts.


  • Master’s degree in Nursing, Health Services Administration, preferred with prior Management experience in Hospice.


  • Knowledge of NHPCO, QAPI, Medicare Hospice Benefit, State, Federal, and Joint Commission regulations and standards.




  • Ability to market and deal tactfully with referral sources, customers, and the community.


  • Evidence of progressive leadership skills.




  • Demonstrated ability to supervise and direct professional and administrative personnel.


  • Ability to market and deal tactfully with referral sources, customers, and the community.


  • Evidence of strong progressive leadership skills.


  • Comprehensive knowledge of nursing in general and specifically of principles and practice of hospice community health nursing.


  • Ability to function as liaison between individuals and groups.


  • Ability to accept leadership responsibilities and to delegate responsibility appropriately.


Job Specifications


Full Time / Salaried / Exempt


Portsmouth Office with North Kingstown office rotation.


Visiting Nurse Home & Hospice is an Equal Opportunity Employer. It is the policy of Visiting Nurse Home & Hospice to provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, any other non-merit-based factors, or any other protected characteristic under applicable law.



Applications should be submitted to Dawn Pagliaro in Human Resources via

Email to dpagliaro@visitingnursehh.org or via fax to 401-682-7562.